Welcome to RoyalSwimmingPools.com. This site has been created by Royal Swimming Pools (herein referred to as "Site"), as a way for our customers to locate and purchase products. By using the Royal Swimming Pools website, you unconditionally agree to the following Terms of Use, please review the following basic rules carefully. We will occasionally update and/or modify these Terms of Use without prior notice and you agree to be unconditionally bound by these updated Terms of Use as changed. As such it is recommended you review these Terms of Use whenever you visit this site.
Copyright/Trademarks:
All content included or comprising this Site, including though not limited to: text, graphics, logos, buttons, icons, images, digital downloads, data compilations, and software, is the property of Royal Swimming Pools and protected by United States and International Copyright Laws. All Content is copyrighted as a collective work under the United States and International Copyright Laws, and Royal Swimming Pools owns to its fullest extent allowed by such laws, the copyright in the selection, coordination, arrangement, and enhancement of all content.
Except as expressly authorized or licensed, you may not copy, modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale, lease or rental of, create derivative works from or in any way exploit any of the Content, in whole or in part.
The Royal Swimming Pools logos and other trademarks on the site are the property of their respective owners and are owned by, licensed to, or where required used with permission by Royal Swimming Pools and may not be reproduced, copied or manipulated in any manner without the express written approval of the trademark owner.
Applicable Law:
The Royal Swimming Pools Web site is created, operated and controlled by Royal Swimming Pools Inc. in the State of Tennessee, United States of America. The laws of the State of Tennessee will govern the Legal Notices and Terms of Use without giving effect to any principles or conflicts of laws.
Privacy & Security:
Protecting your privacy is important to us. We hope the following statement will help you understand how Royal Swimming Pools collects, uses and safeguards the personal information you provide to us on our site. During the checkout process, we collect information to complete your order. Because we understand how important security is and want you to feel safe shopping with us, we use the highest level of encryption possible and partner with well known names in online marketing security, like GeoTrust.
We do gather some information from you while you are on our site, such as your IP address, our cookie information, and the pages you requested and visited while here on our website. This information is used solely for our purpose. We use this information to track user patterns, page errors, and broken links in order to provide you with a better shopping experience.
This information along with any personal information is protected and used for the processing of your order. Some information such as your shipping address, phone number and other information you provide to us while placing an order may be provided to the shipping company to assist with order completion.
Colors:
While we take every effort to display the true colors of the products offered on the Site, due to the differences in today’s computer monitors or display devices we cannot guarantee that the color on your monitors display will accurately display and of the color choices.
Purchase Agreement:
Credit Card transactions will typically be processed on the same date of the order. This capture of payment may be more than 1 business day in advance of shipment.
Return Policy:
All returns must be submitted for approval within 60 days of purchase. To submit a return request click here or click the "Get Customer Support" button on the right side of any webpage. If your request is approved, you will receive an RMA (Return Merchandise Authorization) Number which will be specific to your order and item to be returned. Listed below are the general requirements for returns.
General Return Requirements:
- Items must be in their original packaging and condition and include ALL owners’ manuals and warranty cards to be eligible for return.
- Merchandise cannot have been installed.
- All returns are subject to a 15% restocking fee.
- All returns are subject to a 5% cancellation fee.
- Pool kit actual shipping costs are non-refundable after items ship.
- Order processing and handling fee is non-refundable after an order is processed.
- Item must be shipped freight prepaid.
If after 60 days of delivery, you have any problem with purchased items, please contact us and we will assist you in working with the manufacturer to resolve any issues.
Warranty Claim Information:
All products carry manufacturer's warranties and some products include Royal Swimming Pools' extended warranty. Royal Swimming Pools can assist you with your warranty claim or you can contact the manufacturer directly. Keep all warranty cards and information supplied with your products. Above ground and inground pool kits consist of components from several manufacturers. We are committed to providing the best quality pool products available at affordable prices. The stated pool kit warranty is on the pool kit frame. We have installed these swimming pools for over 20 years, so you can be assured of the quality. We are authorized to offer on all above ground swimming pool kits, a Royal Swimming Pools extended warranty. Click Here for Pro-Rated Schedule. Inground Pool kits include a lifetime steel or polymer frame warranty.
Disclaimer of Warranties and Limitation of Liability:
ALL MATERIALS AND SERVICES ON THIS SITE ARE PROVIDED "AS IS". TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, ROYAL SWIMMING POOLS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ROYAL SWIMMING POOLS DOES NOT WARRANT THAT THIS SITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE; THEIR SERVERS; OR E-MAIL SENT FROM ROYAL SWIMMING POOLS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ROYAL SWIMMING POOLS WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION, THOSE RESULTING FOR LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ROYAL SWIMMING POOLS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
This Site could include technical or other mistakes, inaccuracies or typographical errors. Royal Swimming Pools may make changes to the materials and services at this Site, including the prices and descriptions of any products listed herein, at any time without notice. The materials or services at this Site may be out of date, and Royal Swimming Pools makes no commitment to update such materials or services.
This Site contains links to third-party websites that are not under the control of Royal Swimming Pools. Royal Swimming Pools makes no representations whatsoever about any other websites to which you may have access through this Site. Royal Swimming Pools provides these links merely as a convenience and the inclusion of such links does not imply that Royal Swimming Pools endorses or accepts any responsibility for the content or uses of such websites.
This Site can be accessed from other countries around the world and may contain references to Royal Swimming Pools products, services, and programs that have not been announced in your country. These references do not imply that Royal Swimming Pools intends to announce such products, services or programs in your country.
Severability:
In the event that any portion of these Terms of Use shall be invalid, illegal or otherwise unenforceable, such provision of these Terms of Use shall be severable from all other provisions of these Terms of Use, and the validity, legality and enforceability of the remaining provisions of these Terms of Use shall not be adversely affected or impaired, and shall there by remain in full force and effect.